Severe Weather Conditions Cause Pipes to Freeze

Due to the severe weather conditions, we are currently receiving lots of phone calls regarding boilers not working.This is normally due to the condensate pipe from the boiler being frozen. (This is the white pipe that comes out at the bottom of your boiler). If you carefully pour warm water over the white pipe this should defrost any blockage and get you up running. Please contact us on 07480245506 should you need any further advice.